A property manager visits, walks what can be walked, and files a one-page summary. No media. No fixation. The roof of a building the size of ten football pitches is signed off from the ground.
Landlords rotate property managers deliberately — fresh supply chains, fresh energy. Every rotation, the building’s history walks out the door with the outgoing manager.
Condition models run on normative lifespans — “a roof lasts 35 years” — not on the roof you actually own. The gap between forecast and actual surfaces at the worst moment: mid-hold, or at sale.
None of this is anyone’s fault. It is what happens when a building has no memory of its own.
The category is the passport; the promise is predictability.
Dwelki is anchored to the annual survey and enriched continuously by the document stream that already exists — PM reports, quotes, invoices, photos, WhatsApp threads, call-out emails. Nobody has to type into it.
Every roof, slab, door, sprinkler and plant item with age, condition grade and remaining useful life.
Drone orthomosaics and thermography for roofs, floor-scan wear heat maps, technician voice notes transcribed and pinned to the element.
Every call-out captured from email and WhatsApp, deduplicated, with repeat-visit detection and failure concentration analysis.
Non-recoverable cost by cause, per asset and per portfolio, expressed in value terms at your yield.
Quotes checked against schedules of rates; a +737% variance gets flagged before it gets paid.
Plain-language questions over the whole record: “which assets have rooflights past grade C?” answered with sources.
Repair obligations differ by jurisdiction; so does who the evidence protects. The passport allocates every cost and every incident to the party that actually bears it.
One structured annual capture (drone roof survey with thermography, ground-level floor scan) plus continuous enrichment from documents already flying around. Not a sensor-retrofit project.
A 24/7 two-shift parcel hub and a 30-year aerospace spares store wear differently. Benchmarks are normalised for how the building is actually used.
When the manager changes, the record doesn’t. Onboarding a new PM takes an access grant, not an archaeology project.
Forecastable CapEx, defensible warranties at sale, evidence for insurers and lenders.
Arrives with history, leaves nothing behind; measured on outcomes, not paperwork.
Transparent cost allocation and a documented baseline at lease start.
We onboard one asset end-to-end: element registry from your existing documentation, one full evidence capture (roof, floor, plant), incident intake switched on, and a CapEx view grounded in what we found. At week 12 you compare the passport against your current one-page report and decide with evidence.